Contact Council Tax Reduction and Housing Benefit

In Writing

Admail 4270

By Telephone

Telephone 0115 718 4444

Our Revenues and Benefits service hours of opening are 8.30 to 5.00 on Monday, Tuesday, Wednesday and Friday and 9.30 to 5.00 on a Wednesday.  However our Revenues and Benefits  "24 hour telephone self service" 
helpline 0115 718 1777 is available whenever you need it to answer all of your frequently asked questions. You can also use our self  service facility to make a payment through our automated payment line, tell us about any changes in your circumstances or leave us a message.

By Email


In Person

Customer Contact Centre
Angel Row

This service is available: Monday, Tuesday, Wednesday and Friday 8.30am - 5.00pm

This service is available: Thursday 9.30am - 5.00pm

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